Apple Offers Australian Buyers Refunds on the New iPad


The Australian Competition and Consumer Commission has taken legal action to ensure Apple makes consumers aware its third-generation iPad cannot connect to a 4G mobile data network in Australia due to technical incompatibility.

the iPad with Wi-Fi + 4Gonlyworks with 4G offered by AT&T and Verizon Wireless, both which are based in the U.S. In addition, customers can connect to 4G LTE networks through Bell, Rogers and Telus in Canada.Despite this, Apple and its carriers in Australia have advertised 4G service as one of the available benefits on the company's newest handset.In reality, the new iPad doesn't work with the country's most popular 4G network, Telstra. This is because Telstra's network runs at a different frequency, 1,800 megahertz, than those in the U.S. and Canada.(via)

Apple Offers Australian Buyers Refunds on the New iPad

Apple Offers Australian Buyers Refunds on the New iPad

According to the ACCC:

"Apple's recent promotion of the new 'iPad with Wi-Fi + 4G' is misleading because it represents to Australian consumers that the product can, with a SIM card, connect to a 4G mobile data network in Australia, when this is not the case."

According to our original report, the ACCC seeks "injunctions, penalties, corrective advertising and refunds to consumers who were misled."On refunds, anyway, Apple seems prepared to comply. Whether they will agree to the other demands remains to be seen.

For our Australian readers, we'd like to know – will you request a refund on your recent new iPad purchase?

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